Menu

Contact Us

Frequently Asked Questions

Here are some frequently asked questions to to give you insight before joining a tour. If you have more question, please feel free to get in touch using the form below. Thank you

We offer a wide range of travel services, including safari tours, romantic getaways, luxury vacations, adventure treks, cross-border excursions, pilgrimages, trekking, beach holidays, day tours, and bespoke travel experiences.

Yes, we offer bespoke travel experiences tailored to your preferences. Contact us to discuss your requirements, and we will create a customized itinerary for you.

We accept various payment methods, including credit/debit cards, bank transfers, and PayPal. Detailed payment instructions will be provided during the booking process.

Travel insurance is not included in our standard tour packages. We recommend that you purchase comprehensive travel insurance to cover unexpected events during your trip.

Yes, you can make changes to your booking, subject to availability and our modification policies. Please contact our customer service team for assistance with any changes.

Our cancellation policy varies depending on the specific tour package. Detailed cancellation terms will be provided at the time of booking. Please contact us for more information.

Refunds are subject to the terms of the specific tour package you have booked. We aim to process refunds promptly, but please note that some refunds may take time depending on the payment method and the terms outlined at the time of booking. For detailed information, please contact our customer service team.

Yes, we cater to special dietary requirements. Please inform us of any dietary needs at the time of booking so we can make the necessary arrangements.

We offer tours suitable for all age groups, including children and elderly travelers. Our team will help you choose the most appropriate package based on your needs and preferences.

Wi-Fi availability depends on the specific accommodations and locations included in your tour package. Many of our partner accommodations offer Wi-Fi, but connectivity may vary in remote areas. Please check with us for details regarding your specific itinerary.

We partner with eco-friendly accommodations and contribute a portion of our earnings to local conservation and community development projects. Our commitment to sustainable tourism ensures that our travel gives back to the communities we visit.

You can reach us via email, by phone, or through our contact form below the FAQ section of this page. Our 24/7 customer service team is ready to assist you with any inquiries or support you may need.

For More Information and Support

Get in touch

    Contact Information

    62 East Avenue Weija
    Accra, Ghana

    (233) 030-285 2674
    (233) 059-721 6864
    (233) 055-417 2430

    Follow us on